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What kind of plumbing work do you perform?
We perform all types of plumbing work, both commercial and residential – repiping, service & repair, drain cleaning, tenant improvements, backflow replacement, water heaters/boilers, hydro jetting services, remodels, sewer line camera surveys, slab leaks, fixture replacements, plumbing inspections, new construction, gas lines, etc. Please call our office at 408.295.7767 for more information.
Are your technicians professional and experienced?
Most definitely. AquaTek only hires journeyman-level plumbers. We perform a background check on all potential field employees. Our plumbers are paid on an hourly basis, not on commission. We feel that this is the best way to ensure that the customer receives the best, most honest service possible.
We service what is known as the “horseshoe” portion of the Bay Area. This includes most or all of the following areas: Santa Clara, Alameda, San Mateo, and Contra Costa Counties, South San Francisco, and the East Bay.
For most service calls, we bill on a time and material basis. There’s a one-hour minimum charge and after that we charge by the quarter hour, plus the cost of materials. There is a one time, small trip fee added to each invoice to help with the cost of insurance and gasoline. This trip charge […]
How can I place a service call?
Simply call us at 408.295.7767 and ask for our service department. You may also fax your request to our office at 408.295.7787. Our service department will happily assist you.
What does it mean if my water bill is much higher than usual?
It could be an indication of a few different things. Most likely, you are experiencing a leak – either underground on your main water line or underneath your house.
What are my options if there are roots in my sewer line?
We would recommend a sewer line camera survey to see the extent of the root intrusion. After that, we can recommend a solution.
What does it mean if my water heater is making a popping or crackling noise?
The water heater is full of mineral deposits and should be replaced before it starts leaking.
How do I know if I need a repipe?
Please see the document entitled “Do I Need a Repipe” in the repipe section of our site.
For repiping and larger projects – yes. Service & repair items are normally performed on a time and material basis and no visit to the jobsite would be necessary. Please call our office at 408.295.7767 for more information.
